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  • Producing Results with Others

    Social Style GridProducing Results with Others (PRO) is our flagship Social Style program, developed by Tracom. Social Styles was originally developed over fifty years ago by by Dr. David Merrill and Roger Reid. It is described in their book, Personal Styles & Effective Performance. They also developed the first Social Style seminar. The PRO Social Style Model from Tracom is the most rigorously tested and practical approach for identifying and building interpersonal skills with a proven record of success.

    PRO is offered as a one or two day program.

    What is the program all about?

    Social Style SeminarPeople are supposed to work well together. Companies are supposed to be teams. Salespeople are supposed to relate to their customers. However, that doesn't always happen. It's not that people don't want to work together effectively, it's simply that they don't know how they come across to others, and how their style affects the relationship.

    Social Style® helps people recognize how their actions and behaviors come across to others, and how to adapt their behaviors to be more versatile or flexible. Participant's learn how to create more effective actions and learn communication skills to build better working relationships.

    PRO is ideal for:



    Before the workshop, participants complete a confidential on-line Social Style Assessment that measures their assertiveness, responsiveness and versatility. After their own self-assessment, a similar assessment is sent to 5-10 colleagues to provide feedback about the participant’s style. There is a sales version, a professional version, and a managerial version of this instrument. It’s also available in over 20 languages. This 360 view helps the participant see how their self-assessment compares to the other’s perspective. It provides a reality check to confirm the participant’s own self-perception. Participants receive their own workbook as well as a Social Style Profile report. Before the session, participants will have five of their colleagues confidentially assess their perceptions of the participant online. This information is sent to us for processing and a confidential report is provided to the participant in the workshop.


    Day One

    The first day concentrates on learning the Social Style Model. The model measures Assertiveness, Responsiveness, and Versatility. Assertiveness is how one sees themselves in either asking or telling behaviors when interacting with others. Responsiveness is how one sees themselves tending to control (keep feelings inside) or emote (outward display of emotions) with others. By combining an individual's assertive and responsive behaviors, a person is charted in one of four quadrants, or SOCIAL STYLE positions - Amiable, Analytical, Driver, or Expressive. Building familiarity and comfort with the behaviors and the strengths and weakness of each Style helps people to work together more effectively. Another component of the Social Style Model is versatility; a measurement of a person's effectiveness and flexibility to work productively with others.

    The research is very clear. People who consistently exhibit a high level of versatility succeed more often than those with low levels. For example, sales people with high versatility clearly outsell and are more productive than others. The workshop and feedback report helps the participant understand how increased versatility can help them increase their effectiveness and productivity. Versatility stems from a person's ability to focus on the others' needs in an interpersonal relationship. While a person's SOCIAL STYLE does not usually change, versatility is much more within a person's control to change. Our training sessions help motive individuals to increase their versatility. In our opinion, versatility is one of most crucial measurements of the program, since most people are clueless about how they are accepted and perceived by others.

    The good news is that people can easily adapt to other styles, and as a result, improve their versatility. PRO helps people to understand their own style and other's styles as well. PRO helps anyone to truly understand how they can affect the performance and get cooperation from others, sometimes with just minor changes. The program is a eye-opener for most, since it helps participants discover how small can dramatically improve the way the way they relate to others.


    Day Two

    The second day helps participants apply the concepts to their own situations. Participants learn using a variety of learning experiences including, video, case studies, discussion, role-play, and an application to their own situation. PRO is presented by certified instructors. Classes typically have nine to twelve participants.  Our seminar goal is to help the individual gain comfort with the new knowledge so that they will be able to immediately apply the concepts after the program. We feel that this is a critical step in the learning process. Without practice, application, and feedback, the chances of adoption after the program quickly diminishes. We usually customize the discussions, exercises, and role plays to our client’s products and customers.

    Option: Save classroom time with Blended Learning 

    PRO Blended consists of a self-paced program reinforced with an 8 hour instructor-led workshop. Participants begin with two pre-work assignments before attending the one-day follow up workshop. 

    1. Participant take a self-assessment online to determine their perceived Style. Then they select a rater group who completes a similar online survey to give participants a realistic profile of their Style and Versatility.
    2. Learners complete a self-paced computer-based program that introduces the key components of the Social Style Model and Versatility. A narrator guides the participant through all of the teaching points, exercises and vignettes. 

    With both pre-work assignments completed, the participant attend a one-day instructor-led workshop. This reinforcement session is designed as a Social Style review and to provide participants with practical applications for Social Style. The Social Style Profile Report is distributed and debriefed with participants.

    Why Professional Learning Systems?

    For more information - call 513-772-5115 or contact us. Download the PRO brochure.

    Professional Learning Systems, LLC is an authorized and certified associate of Tracom. Social Style, Producing Results with Others, Selling to Achieve Results, are service marks of the TRACOM corporation.